Human Xperience is a tried and trusted Global Business Services partner. We journey with organisations to reimagine the way they do business.

We partner to create eco-systems in which the human experience thrives. This enables businesses, their people, communities and societies to reach their full potential through leadership and development.

The founders of HX have worked with major organisations such as Amazon, Bloomberg, Carphone Warehouse and a number of large BPOs including CAPITA, to successfully transition to and evolve in South Africa.

We place the human at the heart of everything we do.

Welcome to HX

Your partner of choice to enable your business to flourish in South Africa.

Our Vision

Enabling organisations to reimagine the way they do business through the heart of human experience.

Sensing and supporting the emotional wellbeing of others.

Empathy

Bringing the heart back into human experience.

Human

Living and leading with consciousness and presence.

Awareness

Using positive energy to impact others.

Radiance

Consistently delivering what we promise.

Trust

Living and leading organisational values aligns purpose, strategy, and behaviour toward positive culture, and enduring success.

The power of
transformative impact

The butterfly lifecycle is an apt metaphor for the evolutionary journey of an organisation.

Organisational relevance to its eco-system is grounded in the continued evolution with changes large and small for enduring impact.

There is much to be learned about our own growth process from the butterfly lifecycle.

The power of
transformative
impact

The butterfly lifecycle is an apt metaphor for the evolutionary journey of an organisation.

Organisational relevance to its eco-system is grounded in the continued evolution with changes large and small for enduring impact.

There is much to be learned about our own growth process from the butterfly lifecycle.

Many leaders are leading with kindness and the results are visible in sustained organisational results. What needs to shift for us to lead with kindness? everyday?

Leading with kindness

HX Insights

The founders of HX led the first offshored customer service activity from the UK to South Africa in 2004, helping to enable the foundation for the now flourishing offshore customer service sector.

Trusted partner with an emphasis on the GBS sector

The world of customer experience is rapidly shifting toward the need for a more evolved human experience. 

The future of
CX is HX

A thriving Human Experience is what makes a positive Employee Experience and Customer Experience, enabling your business to flourish.

Thriving HX = thriving EX and CX

In a world where fragmentation often surpasses integration, what businesses are needing is a shift back to what it means to be human-centric. 

Moving from
EQ to HQ

Our emotional connection and the associations we feel towards brands are not based solely on our emotional response to how they communicate and engage with us. 

From Disorder
to Direction

Ready to evolve?

Connect with us today